privacy and policy

Privacy Policy for KT Space

Effective Date: 30th August 2025

At Kenetutu Real Estate, your privacy and trust are our top priorities. We are committed to protecting the personal information you share with us when using our Real Estate mobile application and related services. This Privacy Policy explains in clear and simple terms how we collect, use, store, and safeguard your data.

Our goal is to ensure transparency, so you understand what information we collect, why we collect it, and how it benefits your experience on our platform. Whether you are browsing property listings, contacting agents, or managing your account, you can feel confident that your information is handled responsibly and securely.

By using the Kenetutu Real Estate app, you agree to the practices described in this Privacy Policy. If you do not agree, we recommend discontinuing use of our services.

1. Information We Collect

When you use the Kenetutu Real Estate App, we may collect the following categories of information to provide and improve our services:

Personal Information:

This includes details such as your name, email address, phone number, and account login credentials. These are necessary for creating and managing your account, enabling communication with agents, and delivering personalized services

Property-Related Information:

We collect information about the properties you view, save, or inquire about. This allows us to personalize your experience, provide relevant recommendations, and connect you with the right agents or property owners.

Location Information:

If you grant permission, we may collect your approximate or precise location data. This helps us display nearby property listings, improve search results, and provide location-based services. You can disable location access at any time through your device settings.

Device and Usage Information:

To improve app performance and security, we may collect information about your device such as model, operating system, app version, and IP address. We may also track app usage data (like pages viewed, clicks, or time spent) for analytics and troubleshooting.

Payment Information:

If you choose to make a purchase or pay for property listings, payment transactions are handled by trusted third-party payment providers. While we may receive confirmation of your transaction, we do not collect or store your full payment card details.

2. How We Use Your Information

The information we collect is used solely to provide, improve, and secure the services offered through the Kenetutu Real Estate App. Specifically, we may use your information for the following purposes:

Providing Access to Real Estate Listings and Services:

To display property listings, enable property searches, and allow you to save or inquire about properties of interest.

Facilitating Connections:

To help you connect with real estate agents, property owners, buyers, or sellers when you express interest in a listing.

Improving App Functionality and User Experience:

To monitor app performance, troubleshoot issues, and personalize content and recommendations based on your preferences and browsing history.

Communicating with You:

To send important notifications, service updates, alerts about new listings, or responses to your inquiries. You may adjust your notification preferences at any time.

Processing Transactions and Subscriptions:

To securely process payments for premium services, property listings, or subscriptions through third-party payment providers.

Ensuring Security and Preventing Misuse:

To detect, prevent, and respond to fraud, unauthorized access, violations of our terms, or any activities that may harm our users or platform

3. Sharing Your Information

Service Providers:
We may share your information with trusted third-party vendors who provide essential services such as cloud hosting, data analytics, customer support, and secure payment processing. These providers are only authorized to use your data as necessary to perform services on our behalf and are bound by confidentiality obligations.
Real Estate Partners and Agents:
When you inquire about or show interest in a property, your contact information may be shared with the relevant real estate agent, broker, or property owner to facilitate communication and property transactions.
Legal Requirements and Safety:
We may disclose your information if required to do so by law, regulation, legal process, or government request. We may also share information when necessary to protect the rights, safety, and security of our users, our platform, or the public.

4. Data Retention

We retain your personal information only for as long as it is necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

Specifically:

Active Accounts: We keep your information for as long as you maintain an active account with Kenetutu Real Estate.
Property Inquiries and Transactions: Information related to property inquiries, communications with agents, or transactions may be retained for a reasonable period to support customer service, dispute resolution, and recordkeeping.
Legal Compliance: Certain data may be stored for longer periods if required by law, tax obligations, fraud prevention, or regulatory compliance.
Account Deletion Requests: If you choose to delete your account, we will remove or anonymize your personal data within a reasonable timeframe, unless retention is legally required.

After the retention period ends, your personal information will be securely deleted or anonymized so that it can no longer be linked back to you.

5. Account Deletion & Your Rights

At Kenetutu Real Estate, we respect your privacy rights and provide you with control over your personal information. As a user of our App, you have the following rights:

Access Your Data:
You can request a copy of the personal information we hold about you.
Correct or Update Your Information:
You may update or correct inaccurate or incomplete details through your account settings or by contacting our support team.
Request Deletion of Your Account and Data:
You have the right to permanently delet your account and associated personal information. Once your request is processed, your data will be securely deleted from our systems, except where retention is required by law (e.g., financial or legal record-keeping).

👉 To delete your account, please visit our Account Deletion page at:
https://kenetutu.com/delete-account/

You must be logged in to confirm the deletion. Please note that once deletion is completed, your data cannot be recovered.

Withdraw Consent:
Where our processing of your data is based on consent (such as location services or marketing messages), you may withdraw your consent at any time via your device or app settings.
Right to Contact Us:
If you have questions about your rights or wish to exercise them, you may reach us using the contact information provided at the end of this Privacy Policy.

6. Security of Your Information

At Kenetutu Real Estate, we are committed to safeguarding your personal information. We implement reasonable technical, administrative, and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.

Our security practices include, but are not limited to:

Data Encryption: Sensitive data and communications may be encrypted during transmission using industry-standard protocols (such as SSL/TLS).
Access Controls: Only authorized personnel with a legitimate business need are allowed access to personal data.
Secure Storage: Data is stored on secure servers with protective measures in place to prevent unauthorized access.
Regular Monitoring: We monitor our systems for vulnerabilities, potential security risks, and suspicious activity.

While we strive to use industry-standard security practices, please understand that no method of data transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information, but we are committed to taking all reasonable steps to protect it.

7. Children’s Privacy

The Kenetutu Real Estate App is not directed toward children under the age of 13 (or the minimum age required by law in your region). We do not knowingly collect, use, or store personal information from children.

If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take immediate steps to delete such information from our systems.

We encourage parents and guardians to monitor their children’s online activity and help enforce this Privacy Policy.

If you believe that a child under the applicable age has provided us with personal information, please contact us using the details provided in the “Contact Us” section, and we will promptly take action.

8. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of the Kenetutu Real Estate App.

When updates are made:

The revised Privacy Policy will be posted within the App and/or on our official website.
The “Effective Date” at the top of this page will be updated to indicate when the changes take effect.
In cases of significant changes that affect your rights or how we handle your personal data, we will notify you directly through in-app notifications, email, or other appropriate means.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of the App after any updates means you accept the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

KT Space by Isaac Bukar Samuel

Email: bukarsamuelisaac@gmail.com
Phone: +2349139237392

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